KERMARREC HABITATION RENNES CENTRE

I would like to thank the Immobilière KERMARREC agency for its foresight, advice, speed, responsiveness and availability, and especially Ms CHARBONNEL for her professionalism, tenacity and efficiency, which helped us to complete the sale of our house.

Very satisfied with the branch manager who looked after our case Thank you

An inventory of fixtures in which the person in charge didn't mention anything significant and verbally emphasised the quality of the final cleaning. Subsequently, I received a letter after the inventory of fixtures indicating that 220 euros had been retained for services to be carried out again, without producing the supporting invoices. After sending a registered letter, some of the sums were returned to me, but I was told that one of the undue invoices contained services that were justified and that they were therefore arbitrarily keeping half the invoice (a detailed invoice that I do not have). Is this dishonesty, carelessness or a subtle mixture of the two?

Active listener Friendly with customers